Tibetan Hand-Knotted New Zealand Wool Rug by Murano Shutters
A textile masterpiece that translates the wonder of nature into design. The Swallowtail draws inspiration from the wings of its namesake butterfly: a symphony of unique patterns, vibrant colors, and exquisite details. Crafted with the Tibetan weave technique in pure New Zealand wool, this 5x7 ft rug embodies 10 weeks of meticulous work by two master artisans. Authentic craftsmanship: fully hand-knotted using the traditional Tibetan weave. Premium material: New Zealand wool, renowned for softness and durability. Limited edition: each rug requires over 10 weeks of work by two artisans. Versatile size: 5x7 ft, perfect for sophisticated living rooms, studies, and elegant bedrooms. Collector’s value: a rug that blends art, tradition, and modernity, designed for exclusive interiors.
RETURN & REFUND POLICY
Shipping & Return Policy
Shipping
Each item is carefully packaged and shipped with the utmost attention to ensure it arrives in perfect condition.
We work with selected couriers who specialize in handling delicate and design pieces. However, on rare occasions, shipping may cause slight damage or imperfections.
Upon Delivery
We kindly ask you to inspect your package carefully upon delivery. If you notice any external damage, please accept the parcel with reservation and contact us immediately, providing photographs of the product and its packaging.
Returns and Replacements
Our creations are entirely handmade, and each piece is one-of-a-kind.
For this reason, we do not accept returns for aesthetic reasons or change of mind — every purchase is final.
We do, however, accept returns or offer repair services in cases of functional defects or shipping-related damage. In such cases, our team will take care of everything: we will assess the issue and proceed with a repair or replacement, depending on the item’s nature and availability.
Our priority is your complete satisfaction — therefore, we are committed to addressing any issue with care, precision, and respect for the value of your purchase.
info: store@muranoshutters.com
DOMESTIC & INTERNATIONAL SHIPMENTS
International orders are shipped via standard international mailing, which will take approximately 7-21 business days to be delivered (this does not include the processing period). International customers will be provided with a customs number that can be used to track orders up until the package leaves IT customs.
International orders 5 pounds and over will be shipped via International Priority mailing, which takes approximately 10 business days to be delivered, and a tracking number will be provided.
ALL APPLICABLE CUSTOMS FEES, TAXES AND DUTES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. CUSTOMS AUTHORITIES REQUIRE THAT WE STATE THE VALUE OF THE ORDER DIRECTLY ON YOUR PACKAGE. IT IS AT THE SOLE DISCRETION OF CUSTOMS AGENTS TO RELEASE YOUR PACKAGE.
We are closed weekends.